Based in Istanbul, ÇİLEK HAVUZ & SAUNA aims to maintain its leader position, both in Istanbul and in Turkey, in its sector with projects professionally handled without compromising on the quality.
Customer satisfaction and employee satisfaction are our priority.
We are working in line with our responsibilities to the humanity, the environment and universal values, such as;
· To produce the best solutions for our customers
· To ensure customer satisfaction.
· To increase our market share.
The most important aspect of our mission is our dedication to offer the best in the shortest time possible and to meet the expectations of our clients at all times with a professional approach in good will. Being able to earn your trust, putting your satisfaction above our interests, and preventing &solving any possible problem before it becomes a problem will pave the way for our success. Our goal is unconditional customer satisfaction. Our staff of well-trained and responsible specialists are our strength in the way to achieve this goal.
Dedication to success: As a company which sets the quality standards in the construction sector with the aim to be the best at all times, we are dedicated to success and this is our greatest value.
Being Customer-Oriented: Sustainable growth and development are only possible with heightened levels of customer satisfaction. In this context, we need to build connections with our clients, better understand them and we need to develop solutions for any possible problem showing our clients that we care.
Honesty: Our employees build long-term relationships with our clients and business partners based on the principle of transparency and honesty. We place our trust in our clients and, in turn, they place their trust in us.
ÇİLEK HAVUZ & SAUNA has never taken an approach which may harm the business relationships with our customers and we hereby declare and undertake that such thing will never happen.